Refund Policy


RETURNS & REFUNDS

We stand in great pride with our products that is why we are confident that each of them are of superior qualities, can exceed your expectations and have competitive prices that we know you will love. However, if for some reasons they are not, kindly read the guidelines below on how you can settle a return or a refund from us.

Our policy normally lasts for 30 days except for Watches (90-day warranty replacement). If 30 days have gone by since your item has arrived, unfortunately we can’t offer you a refund or exchange.

In order to receive your refund please follow the steps below:

  1. Contact us within 48 hours of receiving your order.
  2. Send us images of the product showing its defect or non-compliant to what you have requested. Images can be sent to support@getsetstylemetro.com
  3. Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
  4. Fill up the form in Return Center.
  5. To assure your refund, please use a trackable mail service, we will not be responsible for lost or missing packages. (You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  6. Upon the receipt of your package your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

            LATE OR MISSING REFUNDS

            If you haven’t received a refund yet, first check your bank account again.
            Then contact your credit card company, it may take some time before your refund is officially posted.

            Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at: support@getsetstylemetro.com

            CANCELLATIONS

            Please contact us within 12 hours of your purchase and we will assist you immediately.

            CONTACT US

            support@getsetstylemetro.com

            3501 Jack Northrop Ave Suite #AAO397 Hawthorne, CA 90250 USA

            +1 (702) 200-2672