The 60-day FULL COVERAGE Return/Exchange Policy applies to the following conditions:
- We sent the wrong order or item(s), you received broken items, or the quality of the product you received is poor/defective.
- You received the incorrect personalized charm, or the picture’s appearance is different from the photo you provided to GetSetStyleMetro.
- Paint is chipping, crystals fell off, etc. (We will only exchange the item(s) for the same product, or for item(s) of equal or lesser value.
In these circumstances, GetSetStyleMetro will cover return postage and replacement fees. Watches are covered for 90 days.